Help Center
Everything You Need to Know
How can I order?
我可以怎樣下訂單？
Just say hi 👋🏻 to us to order your JarJumbo butter and our JarJumboer will contact you shortly via what’s app to confirm all the detail.
Here is the process
📍Received your order form
📍JarJumboer will contact you
📍Confirmation of order & shipment
📍Payment confirm
📍Arrange shipment
只需要係留言或者whats app同我地打個招呼👋🏻就可以輕鬆選購JarJumbo 堅果醬！
我地嘅JarJumboer 會透過whats app 儘快聯絡你確定訂購資料
步驟：
📍傳送訂購單
📍JarJumboer 會透過whats app 聯絡
📍確認訂購產品及送貨安排
📍收到付款
📍安排送貨
About Payment?
關於付款方法？
We do support different kinds of payment method
Payment
- Payme
- FPS
- Alipay
- Bank transfer
please remember to keep your receipt after the payment has done if you are using any e-payment we just mentioned above.
我們支援不同類型的付款方式
- payme
- 轉數快
- 支付寶
- 銀行轉賬
請記住在付款完成後保留您的收據。
About Shipment?
關於送貨安排？
📦Shipment
Courier “pickupp”
Below $300 - $30
Above $300 - free shipping
MTR pick up - only available to
🚗Tsuen wan line
🚙 Hong Kong island line
⏰Time: after 6pm (or prior to discuss)
📦送貨安排
送貨上門"pickupp"
$300 以下 - $30
$300 以上 - 免運費
地鐵站交收
暫時只限
🚗荃灣線
🚙港島線
⏰時間：6pm 後（可再商議）
What is the shelf life of our products?
我們産品的保存期？
Due to our products are not adding any additives or preservatives, they can actually last 6-9 months, starting from the date of production. We suggest you finish the jar as soon as you can.
由於我們的產品沒有添加任何添加劑或防腐劑，從生產之日起，它們實際上可以保存6-9個月。 我們建議您在短時間內享用。